Warranty

Every Mox piece comes with a 3-year (36-month) warranty from the day of delivery.

If a manufacturing defect appears during this period, we repair it free of charge. If it cannot be repaired, we replace the piece.

What is covered

• Frame and structure
• Filling
• Seams and upholstery work

In short, everything made in our workshop.

When it applies

• The furniture is used as intended and cared for properly.
• The furniture was installed by the Mox team or according to our instructions.
• The defect is confirmed by a Mox specialist — on site or from photos and video.

What is not covered

• Damage caused by improper use or care.
• Repairs or alterations carried out by anyone else.
• External factors — water, fire, direct sunlight, pets.
• Natural wear that comes with everyday use.

How to reach us

Message us on WhatsApp or call: +995 591 50 33 00. Send a photo or video — we will reply and agree on a time to visit.